James is a Dedicated Operations professional with over 12 years in Billing/Operations Management, assertive and enthusiastic, with extensive knowledge of process optimization. A results-oriented business professional with proven abilities in planning, managing projects, improving the efficiency of operations, team building and detailing project information to determine effective processes for operations. Adept communicator and analytical thinker with proven ability to develop and supervise corss-functional teeams in fast-paced environments. James received a master’s degree in computer science. He loves to listen music and spend time with family